Endnotes

1. OSHA (December 2015). Workplace Violence in Healthcare: Understanding the Challenge. Retrieved August 25, 2017, from
https://www.osha.gov/Publications/OSHA3826.pdf

2. The Joint Commission. Sentinel Event Alert, Issue 57. Behaviors that undermine a culture of safety. March 1, 2017. Retrieved on August 15, 2017, from
https://www.jointcommission.org/sea issue 57.

3. ECRI Institute: 2015 Top 10 Patient Safety Concerns for Healthcare Organization. Retrieved July 15, 2017, from
https://www.ecri.org/EmailResources/PSRQ/Top10/2015_Patient_Safety_Top10.pdf

4. ECRI Institute: 2017 Top 10 Patient Safety Concerns for Healthcare Organization- Executive Brief. Retrieved July 15, 2017, from
https://www.ecri.org/EmailResources/PSRQ/Top10/2017_PSTop10_ExecutiveBrief.pdf

5. ECRI Institute: 2016 Top 10 Patient Safety Concerns for Healthcare Organization- Executive Brief. Retrieved July 15, 2017, from
https://www.ecri.org/EmailResources/PSRQ/Top10/2015_Patient_Safety_Top10.pdf

6. OSHA (2016). Guidelines for Preventing Workplace Violence for Healthcare and Social Service Workers: U.S. Department of Labor Occupational Safety and Health Administration. OSHA 3148-06R2016. Retrieved on July 20, 2017, from
https://www.osha.gov/Publications/osha3148.pdf

7. OSHA Instruction 03-00-016, National Emphasis Program – Nursing and Residential Care Facilities (NAICS 623110, 623210 and 623311), April 2, 2015. Retrieved August 8, 2017, from
https://www.osha.gov/OshDoc/Directive_pdf/CPL_03-00-016.pdf

8. Vellani, K. H. (2014). Reducing Violence in Healthcare Facilities. Retrieved July 15, 2017, from
http://www.experts.com/content/articles/Karim-Vellani-Reducing- Violence-Healthcare.pdf

9. The Joint Commission. Sentinel Event Alert #45 – Preventing violence in the health care setting, June 2010. Retrieved July 15, 2017, from
https://www.jointcommission.org/assets/1/18/SEA_45add.pdf

10. Sharp, M. (2015). Workplace Violence Assessing Risk Promoting Safety. Retrieved July 27, 2017, from
http://journals.lww.com/nursingmadeincrediblyeasy/Citation/2015/01000/Workplace_violence__Assessing_risk,_promoting.9.aspx

11. Abderhalden, C., Needham, I., Dassen, T., Halfens, R., Haug, H., & Fischer, J. (2006). Predicting inpatient violence using an extended version of the Brøset- Violence-Checklist: Instrument development and clinical application. BMC Psychiatry, 6(1), 17-17. doi:10.1186/1471-244X-6-17. Retrieved July 15, 2017, from
https://www.ncbi.nlm.nih.gov/pmc/articles/PMC1459151/

12. Risk assessment made easy The Bröset Violence Checklist. Retrieved July 15, 2017, from
http://restraintreductionnetwork.org/wp-content/uploads/2015/06/10- Roger-Almvik-2015.pdf

13. 2017 Active Shooter Planning & Response in Healthcare Setting. Retrieved August 8, 2017, from
https://www.fbi.gov/file- repository/active_shooter_planning_and_response_in_a_healthcare_setting.pdf/view

14. Anderson, P. (2016). Real-time Tool Assesses Violence Risk in Psych Patients. Retrieved September 8, 2017, from
http://www.medscape.com/viewarticle/863521

15. Hendrickson, V. (August 2017). Training for Observers for High-Risk Patients. Retrieved on September 8, 2017, from
https://c.ymcdn.com/sites/www.iahss.org/resource/collection/48907176-3B11-4B24- A7C0-FF756143C7DE/2017_08_31_Patient_Observer_Training.pdf

16. ECRI Institute. Violence in healthcare facilities. Healthcare Risk Control. May 24, 2017.
https://www.ecri.org/components/HRC/Pages/SafSec3.aspx

17. Cal/OSHA- Title 8 Regulations: Article 7. Miscellaneous Safe Practices: § 3342. Violence Prevention in Health Care. Retrieved September 1, 2017, from
https://www.dir.ca.gov/title8/3342.html

18. California Legislative Information. Senate Bill 1299. Retrieved September 1, 2017, from
http://leginfo.legislature.ca.gov/faces/billNavClient.xhtml?bill_id=201320140SB1299

19. The Commonwealth of Massachusetts Senate Bill 1374. An Act requiring health care employers to develop and implement programs to prevent workplace violence. Retrieved on September 12, 2017, from
https://malegislature.gov/Bills/190/SD742

20. Burbidge, Bob. What employers should know about Elise’s Law. August 16, 2017. Retrieved on September 12, 2017, from
http://genesishrsolutions.com/employers- know-elises-law/

21. OSHA Safety and Health Topics: Workplace Violence: Enforcement. Retrieved September 1, 2017, from
https://www.osha.gov/SLTC/workplaceviolence/standards.html

22. American Hospital Association. Apri1 6, 2017. Letter to Dorothy Dougherty. Retrieved September 12, 2017, from
http://www.aha.org/advocacy- issues/letter/2017/170406-let-hatton-osha-violence-in-workplace.pdf

23. ECRI Institute. Violence in healthcare facilities. Healthcare Risk Control. May 24, 2017.
https://www.ecri.org/components/HRC/Pages/SafSec3.aspx

24. Warren, B. (2017). Examining The Joint Commission’s Sentinel Event Alert No. 57 for Healthcare Security Practitioners: Hospital security pros should consider the impact of Sentinel Event Alert No. 57, or The Essential Role of Leadership in Developing a Safety Culture. Retrieved September 8, 2017, from
http://www.campussafetymagazine.com/hospital/joint_commission_sentinel_event_alert_no-_57_for_healthcare_security/

25. OSHA (December 2015). Workplace Violence in Healthcare: Understanding the Challenge. Retrieved August 25, 2017, from
https://www.osha.gov/Publications/OSHA3826.pdf

26. Federal Register (2016). Prevention of Workplace Violence in Healthcare and Social Assistance. A Proposed Rule by the Occupational Safety and Health Administration on 12/07/2016. The Daily Journal of the United States Government. Retrieved August 15, 2017, from
https://www.federalregister.gov/documents/2016/12/07/2016-29197/prevention-of-workplace-violence-in-healthcare-and-social-assistance

27. Milliman Research Report. “Cost of Community Violence to hospitals and health systems.” 2017. Retrieved August 25, 2017, from
http://www.aha.org/content/17/community-violence-report.pdf

28. Rosenstein, A. H. (2010). Measuring and managing the economic impact of disruptive behaviors in the hospital. Journal of Healthcare Risk Management, 30: 20–26. doi:10.1002/jhrm.20049. Retrieved August 8, 2017 from
https://www.researchgate.net/publication/47556945_Measuring_and_managing_the_economic_impact_of_disruptive_behaviors_in_the_hospital

Author

Phillip Kemp is an investigator and trainer in healthcare security. Since 2012, he has been instrumental in preparing healthcare clinicians and support staff in the art of effective de- escalation and conflict resolution, as well as other workplace violence prevention strategies. Before beginning his career in the healthcare industry, Phillip served as an intelligence analyst for 12 years in the United States Air Force.

Phillip is certified as a senior instructor in nonviolent physical crisis intervention and is a certified advanced healthcare security officer with the International Association for Healthcare Security and Safety. He holds a master’s degree in marriage and family therapy, specializing in cognitive behavioral therapy and systems theoretical approaches for teaching clients healthy coping habits to deal with agitation and stress.

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